Staying in your wheelhouse
I accepted a long time ago that there are certain skills I
have, and certain skills I don’t have. I’m no good at playing musical
instruments, I know because I’ve tried and my neighbours will back me up on
this. I also know that I’m not a butcher, a baker, nor a candlestick maker, so
I do not attempt to do these things, especially not for my business. When I
need something baked, or a candle stick made, I go to those experts and get
them to do it. The same goes for my lawyer, accountant, doctor, dentist, and
mechanic.
So when it comes to your business image; branding, print,
website, photos, copywriting, videos, why risk everything on a roll of the
dice. Most of the time, the small amount of money that you save by
doing-it-yourself will be more than outstripped by the time you waste and the
custom that you lose as a result of people failing to take your business
seriously. This will do irreparable harm to your reputation in the long run.
Know, Like, Trust
People buy from people who they know, like & trust; and in
order to build your business you need
to establish familiarity, popularity & credibility among your audience.
Never has it been easier for a business to achieve these things but conversely
it has never been easier for a business to lose these things. Demonstrating
your commitment to your own business by displaying only the highest quality in
everything will help to build your credibility, and simultaneously convey your
business’ commitment to detail.
Your Own Reserve Army
It is not a failing, as many people are led to believe, to
outsource aspects of your business, especially if you are a sole trader or
small company. You can’t afford several in-house departments like the large
multi-nationals to attend to every aspect of your business, and you certainly
don’t have the necessary time to become an expert at every skill when you have
to remain an expert at your core business.
Outsourcing, subcontracting, farming it out, are all perfect
ways for you to get distractions off your plate so you can stick what you do
best. You can have the equivalent of a marketing department, a sales
department, a website team, but you don’t need to have them on permanent staff,
nor pay them every day. By carefully selecting the right expert for your needs
you can have all of these skilled individuals & businesses at the other end
of a phone call or email whenever you have need for them. They can do the task
and go off to work for their other clients until you need them again.
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